Efficient and Secure Delivery of Your Digital Solutions

At Fastmonk, we understand the importance of timely and secure delivery of your digital solutions. Our Shipping and Delivery Policy outlines how we handle the deployment and delivery of our services.

1. Delivery Method

  • All systems developed by Fastmonk will be deployed directly to your server or delivered through secure electronic means, such as email, cloud storage, or file transfer protocols (FTP).
  • Physical shipping of products or media is not applicable as all our services are delivered digitally.

2. Deployment Process

  • Once the project is completed, our team will coordinate with you to schedule the deployment of the system to your designated server.
  • We ensure that the deployment process is smooth, and we provide support during the deployment to address any issues that may arise.

3. Delivery Timeframe

  • The delivery timeframe will be discussed and agreed upon during the project planning phase.
  • We are committed to delivering your solution within the agreed timeframe, but please note that delivery times may vary depending on project complexity and any unforeseen technical issues.

4. Confirmation of Delivery

  • After deployment or electronic delivery, we will provide you with confirmation, along with any necessary instructions or documentation to help you get started with the system.

5. Support After Delivery

  • Fastmonk offers support services after the delivery to ensure that your system functions as expected. Any issues reported within the agreed-upon support period will be addressed promptly.

6. Responsibility and Liability

  • Fastmonk takes full responsibility for delivering the system to the specified server or through the agreed electronic medium.
  • However, we are not responsible for issues arising from third-party services, server configurations, or any changes made by the client after delivery.

7. Changes to Delivery Details

  • If you need to change the delivery details, such as the server information or preferred electronic medium, please notify us as soon as possible. We will make the necessary adjustments to ensure a smooth delivery.